Digital Business

Virtual Assistant

This course prepares you to work as a professional virtual assistant (VA). You will learn which services VAs offer, how to use essential tools such as Google Workspace, Microsoft 365, Trello, Asana, Calendly, Zoom and Slack, and how to manage inboxes, calendars, documents and customer support. You will practise using AI tools responsibly, communicating clearly across time zones and keeping client data confidential. The final module covers finding clients, setting prices, writing simple agreements and getting paid safely from Nigeria.

Instructor: Future AI Faculty · English · beginner

What you'll learn

  • Describe virtual assistant services and choose a niche
  • Manage inboxes, calendars, documents and support tasks with standard tools
  • Communicate professionally, use AI responsibly and protect client data
  • Find clients, price your services and get paid safely

Who it's for

Graduates, job seekers, administrative staff, stay-at-home parents and anyone who wants flexible remote work.

Prerequisites

Basic computer and internet skills, a working email address and access to a laptop or smartphone.

Curriculum

4 modules · 12 lessons

Module 1: The virtual assistant role and tools
  • What a virtual assistant doesPreview18 min
  • The essential VA toolkit22 min
  • Module 1 quiz20 min
Module 2: Inbox, calendar and admin support
  • Email and calendar management22 min
  • Documents, data entry and customer support22 min
  • Module 2 quiz20 min
Module 3: Communication, AI and confidentiality
  • Professional communication across time zones20 min
  • Using AI tools responsibly and protecting data22 min
  • Module 3 quiz20 min
Module 4: Finding clients and getting paid
  • Finding clients and presenting yourself22 min
  • Pricing, contracts and getting paid22 min
  • Module 4 quiz20 min